Customer Engagement

At Estuary Housing Association we recognise that residents are at the heart of our business.

We are committed to continually improving our services and actively encourage our residents to become involved in many of different ways.

 

 

 

 

 
   
   
Customer and Community Engagement Impact Assessments Resident & Community Engagement Strategy 2017-2020  

 

Customer and Community Engagement Impact Assessments 2017

[pdf]
2MB

 

Resident & Community Engagement Strategy 2017-2020

[pdf]
3MB

 

 

 

More Key Customer Engagement Documents

 

Thumbnail: Working With The FER 2018

Working With The FER 2018

[pdf] 171KB

  Thumbnail: Resident Involvement Booklet

Resident Involvement Booklet

[pdf]
294KB

 

 

 

   
 

 

     
Thumbnail: Code of Conduct for FER and ERSRP

Code of Conduct For FER and ERSRP

[pdf]
902KB

  Thumbnail: Resident Involvement Expenses Policy v3.2f

Resident Involvement Expenses Policy V3.2f

[pdf]
151KB