Contact Us

If you need to contact us you can do this in a number of ways:


Contact methods

Contact Estuary Housing 01702 462246

General enquiries: 0300 304 5000 ...

Repairs:  0808 169 1969

Office hours are 8.30am and 5.30pm, 24 hours for out of hours emergencies

For Woodgrange Drive Estate security, available from 5pm-5am 07582 053 175

Email Estuary Housing

You can email us your enquiry by writing to:  or click here to use our online form.

When e-mailing rent statements to you we will be using a secure e-mail system, called Egress. 

Find out more

You can contact the GEMs cleaning team directly by writing to:

Report a website error Experienced a problem with our website click here to report it using our website reporting form.   

Fax Estuary Housing Association

You can also reach us by fax: 01702 616716


Please click the maps to the right for directions to our offices.


Registered office Click here for directions to our registered office including parking

Maitland House

8th & 9th Floors

Warrior Square



Travel to Maitland House: 

By rail: London Liverpool Street to Southend Victoria or London Fenchurch Street to Southend Central.

By bus: Local buses to Central Southend stop regularly outside Maitland House.



Housing officeClick here for directions to our housing office including parking

Housing Office

Centre Place

Prospect Close

Southend on Sea




Which departments are based in each office

Maitland House

Executive Team, Central Services, Human Resources, Finance, IT, Asset Management, New Business & Development, Supported Housing & Care

Centre Place

Housing Department, Community Development, Leasehold Services, Family Centre