Estuary Housing Association

Switchboard: 0300 304 5000 Repairs: 0808 169 1969 info@estuary.co.uk
Estuary Housing Association
  1. image-Make a Payment@2x.png How To Pay Your Rent

    The different ways you can pay and keep up to date with your rent.
  2. image-Your Tenancy Info-Find a Home@2x.png Estuary and CHP Merger

    Find out more about our merger with CHP.
  3. image-Contact Us@2x.png Contact Us

    We want to hear from you! Feedback, compliments and complaints.

What is Your Online Account?

You can access more of our services 24 hours a day, seven days a week through your online account.

Make a payment, report a repair, view your statements, check on a repair request, raise an issue and much more.

Popular Pages

  1. image-Asset 6@2x.png About Us

    About Estuary Housing Association, our values, principles, priorities and strategies.
  2. image-Repairs@2x.png Repairs

    How to report a repair and what an emergency repair is.
  3. image-Your Tenancy Info-Find a Home@2x.png Building Safety

    Ways we keep you safe and what you can do, too.
  4. image-15752.png Financial Help and Assistance

    Financial help and advice

News

allpay app logo.png
Important update: Changes to allpay services

From Monday, 11 May 2026, the allpay app and allpay Internet Payments portal will no longer be available. To continue making payments quickly and securely, you will need to switch to the new allpayme...

Posted on at

Stonewall Proud Employers logo_innovation_award_2026_PURPLE.png
Delta receives Stonewall Proud Employers Innovation Award!

   We’re delighted to share that Delta Housing has won a Stonewall Proud Employers Innovation Award 2026, recognising the impact of our EDI Champions programme and our ongoing commitm...

Posted on at

AdobeStock_415751494.jpeg
3rd-6th April - Easter Bank Holiday

Our offices will be closed for Easter weekend from 5pm on Thursday 2nd April - Tuesday 7th April at 8.30am, but our emergency repairs line will still be available. Our emergency repairs service will ...

Posted on at

Logo D Mark Only.png
Estuary Housing Association and CHP have merged to create Delta Housing  

In March 2025,  Estuary Housing Association and CHP announced plans to explore a merger. Having consulted with customers and received approval from both Estuary and CHP’s Boards, our two organis...

Posted on at

Events

Merger Image.png
Merger Consultation, Uttlesford

Wednesday 22st October, 10:30-12:00...

Posted on at

Merger Image.png
Merger Consultation, Tendring

Tuesday 21st October, 10:30-12:00...

Posted on at

Bexhill Drive Community Action Day
Bexhill Drive Action Day

Wednesday 15th October 2025...

Posted on at

Merger Image.png
Merger Consultation, Thurrock

Wednesday 15th October, 10:00-12:30...

Posted on at

Resident Voice and Influence Panel (Formally FER)

Customer Engagement and Resident Voice and Influence Panel

We’re always looking for ways to better our services. We want our customers to get involved and help us be the best we can be. Our engagement programmes include our customers, staff and board members – allowing everyone to share information, ideas and power.

Have your say with the Resident VIP. The Resident Voice and Influence Panel was founded in 1999 and is a group of resident volunteers who are keen to work on your behalf.

 

 Get Involved Resident Voice and Influence Panel

What's on your mind?

What's on your mind?

If you've got a suggestion about the website or our services, you'd like to pay a compliment to a member of the team, or something hasn't gone the way it should have, please let us know....

Feedback, Compliments and Complaints