Estuary Housing Association

Switchboard: 0300 304 5000 Repairs: 0808 169 1969 info@estuary.co.uk
Estuary Housing Association
  1. image-Make a Payment@2x.png How To Pay Your Rent

    The different ways you can pay and keep up to date with your rent.
  2. image-Your Tenancy Info-Find a Home@2x.png Estuary and CHP Merger

    Find out more about our merger with CHP.
  3. image-Contact Us@2x.png Contact Us

    We want to hear from you! Feedback, compliments and complaints.

What is Your Online Account?

You can access more of our services 24 hours a day, seven days a week through your online account.

Make a payment, report a repair, view your statements, check on a repair request, raise an issue and much more.

Popular Pages

  1. image-Asset 6@2x.png About Us

    About Estuary Housing Association, our values, principles, priorities and strategies.
  2. image-Repairs@2x.png Repairs

    How to report a repair and what an emergency repair is.
  3. image-Your Tenancy Info-Find a Home@2x.png Building Safety

    Ways we keep you safe and what you can do, too.
  4. image-15752.png Financial Help and Assistance

    Financial help and advice

News

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Temporary Phone Line Closure - Wed 29 July

Former Estuary customer phone lines will be closed for staff training from 3pm on Wednesday 29th July and will reopen at 8.30am on Thursday 30th July.  Payments can still be made using the autom...

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Mon 29th June - Short Office Closure

Our phone lines and web chat will be unavailable from 1.45pm and 3.15pm on Monday 29 June due to an employee event. Former Estuary customers: The repairs phoneline (0808 169 1969) will be available a...

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Applications Open for Our Community Fund Grants

We’re pleased to announce the launch of our Community Fund Grant programme, giving customers and local community groups the opportunity to apply for funding of up to £1,000 to support proj...

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Black Inclusion Week: Moving Beyond Representation

Giving a Voice to the Unheard: Why Inclusion Must Go Beyond Representation In every community, some voices are confident and regularly heard, while others remain quieter and often overlooked. Many ...

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Resident Voice and Influence Panel (Formally FER)

Customer Engagement and Resident Voice and Influence Panel

We’re always looking for ways to better our services. We want our customers to get involved and help us be the best we can be. Our engagement programmes include our customers, staff and board members – allowing everyone to share information, ideas and power.

Have your say with the Resident VIP. The Resident Voice and Influence Panel was founded in 1999 and is a group of resident volunteers who are keen to work on your behalf.

 

 Get Involved Resident Voice and Influence Panel

What's on your mind?

What's on your mind?

If you've got a suggestion about the website or our services, you'd like to pay a compliment to a member of the team, or something hasn't gone the way it should have, please let us know....

Feedback, Compliments and Complaints