Important Information

Login to My Estuary

telephone icon 0300 304 5000


Below are some links that we think you will find helpful

Pay my rent

Contact Us

Property Search

Report a Repair

News and Events

  1. Winter Is Coming...

    Iced up window, snow outside

    Winter is definitely on its way and along with it, the colder weather.

    If you receive Pension Credit or another means tested benefit, you may qualify for a Warm Home Discount. This is a one off £140 discount made directly to your electricity bill between October and April.

    If you are eligible, you will receive a letter from the Department of Work and Pensions by 16th December letting you know if you will automatically receive the discount or if you need to apply. To find out more and see if you meet the criteria, visit, or contact your energy supplier.

  2. Abuse Will Not Be Tolerated

    Harassment and Abuse Poster

    Our staff are here to help you, please treat them with respect

    Occasionally, the language and manner of some callers makes it very difficult for us to deal with their enquiries. When this happens, our staff will warn callers that their behaviour is not acceptable.  If the callers continue to behave in an abusive way, our staff will end the call and information may be passed to the relevant officer for further action. Please remember our staff are here to help you and abuse will not be tolerated.

  3. Report Now Online

Page 1 of 13 Next page Total results: 37