Welcome

Welcome to Estuary Housing Association

We are a not for profit organisation, providing affordable housing and services to our residents.

We currently own and manage over 4000 properties throughout the South East and believe it is important to build communities, not just homes.

Our vision is to provide quality services and to make a positive difference in our communities.

Job Vacancies

Would you like to work for Estuary?

We value staff and believe it is important to provide them with excellent development and training opportunities.

Learn about the benefits of working for us and view our current job vacancies.  If there are no vacancies please visit our site again soon.

Board member applicants Click here for further information.

Homes for Sale

Excellent home ownership opportunities

We offer quality, new build homes for sale.

View the properties we currently have for sale, including part buy/part rent schemes.

Federation of Estuary Residents (FER)

We are your Federation - come and join us, help to make things happen.

The Federation of Estuary Residents  (FER) was founded in 1999 and is made up of Estuary residents who are keen to work on your behalf.

They give advice and support and liaise with Estuary on matters that may concern you.

Venue Hire

Excellent venue hire at competitive rates

We offer a large training suite in central Southend which can be hired out for training and meetings.  Our staff really do focus on being thorough and ensuring a great service for our clients at quality prices. 

Click here for more details.

We also have two halls for hire, click here for more details. 

News and Events

  • Whether you plan to have a quiet few days in or host a large Christmas party, it is important to make sure everyone is safe.

    So, here is a handy list of some of the best practices for fire safety:

    1. Replace your smoke detector batteries and test them regularly - smoke detectors only save lives if they work!
    2. Make sure you have fire safety equipment, like a kitchen fire extinguisher and fire blankets.
    3. If you live in a property with more than one floor, ensure there is at least one smoke dector on every floor.
    4. Check that the positioning of your tree and other decorations keep doors, windows and any other escape routes clear.

    Click here for more tips

  • Christmas and New Year Hours

    What counts as an emergency?

     

    • Gas Leak
    • Total loss of electricity
    • Dangerous electrical installation
    • Total loss of water
    • Serious water leak
    • Blocked drains and sewers
    • Loss of heating
    • Damaged entrance property door
    • Serious roof leak.
    • Loose roof file, gutter or drain pipe where dangerous
    • Loose bricks or masonry where dangerous
  • Ken Johnson House, 1091 London Road, Leigh on Sea was officially opened by George Kieffer, Chair, on Monday 24th November. The scheme is proudly named after Ken Johnson, the former Chair who served on the Board of Management for 16 years. This is in recognition of the tremendous contribution that Ken made to improving the lives of so many in the community.

  • Register for My Estuary

    If you sign up to MY ESTUARY online you will be able to do any of the following at a time to suit you.

    • Check your rent account
    • Report a repair and receive an instant reference number
    • Report anti-social behaviour
    • Check on all current and past cases on your account
    • Amend your telephone numbers and email address

    Sign up before 31st December and be included in the prize draw to win £50 Love to Shop Vouchers.

    Click here to Register for My Estuary

    ** You must have an email address to be able to register. If you have not informed us of your email address, please do so by calling the Central Services Team on 01702 462246 **

     

  • The Annual Report for Tenants has been produced in partnership with tenants, it informs you of how we have performed over the last year which includes:

    • Home
    • Tenant Involvement
    • Tenancy
    • Neighbourhood and Community
    • Supported Housing & Care
    • Welfare Reform
    • Building New Homes
    • Value for Money
    • How We Spend Our Money
    • Value for Money

     

    You can also view the Governance and Financial Viability Report which is a supplement to the Annual Report for Tenants.  Printed copies of these reports are available upon request, please telephone 01702 462246.
    Download Your Corporate Annual Report 2013/14

    Download the Governance and Financial Viability Report

     

  • We welcome George Kieffer Estuary's New Chair of the Board who joined us on 1st September. George is experienced in Banking with a Commercial background in both private and public sector and is also

    • Vice-Chair of South East Local Enterprise Partnership
    • Chair of Haven Gateway Partnership
    • Chair of Visit Essex

    "I'm delighted to be joining Estuary Housing and I am looking forward to contributing to the success of the Association"
    George Kieffer

  • In Touch Thursday was completed for the fifth year on 22nd May 2014.  The event’s focus was for staff to visit residents and have a conversation about their home.
     
    Who did we visit?
     
    62 staff visited 170 homes in Southend, Thurrock, Havering and Colchester.  The majority of residents (93%) were satisfied with their home.
     
    Would you like to know more about what residents thought of the repairs, gardening and cleaning?
     
    You can download the feedback leaflet from our website homepage – www.estuary.co.uk or contact the Central Services Team on 01702 462246 or e-mail info@estuary.co.uk.  A member of the team will post a copy of the leaflet to your home.

Fire Kills - safety in the home

Getting Online

Website Reporting Form

Properties for sale

Estuary Residents Scrutiny Committee

Property Repairs