Useful Links, Forms and Documents
Looking for a more affordable solution? HomeHunt.co.uk is the national web service for affordable housing and is free to use. Visit www.HomeHunt.co.uk today to browse and bid upon all the available types of affordable homes on offer throughout the UK. Unlike the private rental market there has never been one single website for home seekers to view the many different types of affordable housing options available throughout the UK. HomeHunt.co.uk changes this. Simply, HomeHunt.co.uk gives home seekers a more affordable choice of rental homes.
‘Safeguarding’ refers to protecting both vulnerable children and vulnerable adults from harm or abuse. You may hear it referred to as safeguarding children or safeguarding adults. We are committed to protecting our residents from harm or abuse and if we are made aware of this occurring, we will pass this information to the relevant agency to investigate.
Giving consent to third-parties
Sometimes we receive requests from people (such as relatives, partners, etc.) who wish to deal with tenancy matters on behalf of the person who is our resident.
We are required by law (with only a few very specific exceptions) to maintain the confidentiality of our residents records. This can cause the people trying to act on behalf of the resident to think that we are being obstructive, but that is not the case.
Estuary Housing Association takes your privacy seriously, and adheres to current data protection legislation to keep all personal data secure. We therefore have to be certain that the resident gives their consent for us to interact with others on their behalf.
If you are the resident, you must give very serious consideration to the ramifications of giving your consent for someone else to interact with us on your behalf. For this reason we require you to complete and submit a signed Consent form detailing the type of information you are authorising us to disclose.
The validity of any consent may not last for more than six months and is subject to regular review. You will be able to remove this consent at any time by notifying us in writing.