Estuary Supported Housing and Care provides three distinct services that have a different funding source and regulatory requirements. Estuary Housing Association is proud that all of our regulated activities have been assessed by the Care Quality Commission (CQC) as providing a ‘GOOD’ service. Estuary is striving for excellence, by providing outstanding, creative, high quality services that meet our core values of excellence, care and innovation, through, person-centred care and exceptional leadership. Our drive to excellence will provide improved positive outcomes for our customers, an increase in customer satisfaction, improved staff recruitment & retention and equality of access and opportunities for all.
We also have quarterly newsletters for our Supported Housing and care residents and service users that are accessible and clear.