Resident Involvement

At Estuary Housing Association we recognise that residents are at the heart of our business.

We are committed to continually improving our services and actively encourage our residents to become involved in many of different ways.

Key Resident & Community Engagement Documents
Resident & Community Engagement Strategy 2017-2020

Resident & Community Engagement Strategy 2017-2020

[pdf]
3MB

 

Customer and Community Engagement Impact Assessments

Customer and Community Engagement Impact Assessments 2017

[pdf]
2MB

How Residents Influence Our Services

Diagram to illustrate how our residents influence our services. Provided by resident scrutiny member Julia Davis.

This illustration shows the many ways in whch our Residents influence the services we provide.
We would like to thank Julia Davis, a member of our Resident Scrutiny Team for creating and providing it.

Click here for an enlarged view [pdf] 293KB

Contact Us

Contact the Community & Customer Engagement Team in any of the following ways:
How to Contact Us
By Mail By Telephone By Email
Customer & Community Engagement Team
Estuary Housing Association
FREEPOST RRZH-XLSUKSSC
SS1 2JY
0300 304 5000 involvement@estuary.co.uk