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Repairs customer satisfaction level for May is 96%

 Repairs customer satisfaction level for May is 96%

Our customers report increased satisfaction with the way their repairs are being carried out

Our repairs customer satisfaction level for May is 96%. This is the highest level of customer satisfaction for over 5 years and represents significant change in contractor performance.

The performance has steadily improved over the last 11 months despite a range of operational issues during that time.  We hope to continue to maintain this performance over the coming 6 months whilst we look at procuring our long term repairs and maintenance partner.

Remember to report a repair you need to call AXIS direct on 0800 169 1969