Meet the Income Team

For all rent enquiries you can contact the Income Team on:

Tel: 0300 304 5000


Our Income Officers

The Income Officers are organised into two teams as follows:

Senior Income Officer: Shelagh Dack   Senior Income Officer - Samantha Warner
Shelagh Dack

Shelagh is available Mon - Fri 09:00 - 17:00.

Presently she is managing Patch 1:
Basildon, Brentwood, Woodgrange Drive Estate (South - See table below), York Road.

Samantha Hare

Samantha is available Mon - Weds 09i:00 - 17:00.

Income Officers in Shelagh's Team:
Tania Chen, Jackie Butler

Income Officers in Samantha's Team:
Letitia Albert, Colm Mangan, Paul Robertson

Income Officer: Tania Chen

Tania Chen
Income Officer (Weds-Fri 9:30am - 17:00) - Patch 5

Areas Managed: Chelmsford, Central Southend, Thurrock

Jessica Bronsdon

Leticia Albert
Patch 2

Areas Managed: Havering, Redbridge, Westcliff-on-Sea, Leigh-on-Sea

Jackie Butler Jackie Butler
Income Officer - Patch 6

Areas Managed: Castle Point, Rochford, Woodgrange Drive Estate (North - See table below)
Jessica Bronsdon

Colm Mangan
Income Officer - Patch 3

Areas Managed: Barking & Dagenham, Braintree, Epping Forest, Southend-on-Sea, Shoeburyness

Jessica Bronsdon Vacant Full-Time Post Paul Robertson

Paul Robertson
Income Officer - Patch 4

Areas Managed: Colchester, Maldon, Tendring, Uttlesford

Jessica Bronsdon Vacant Part-Time Post  



Blocks in Woodgrange Drive Estate North & South

Woodgrange Drive Estate South - Patch 1

(Income Officer: Shelagh Dack)

Table 1: WDE South
  • Beresford Mansions
  • Candy Terrace
  • Centre Place
  • Crystal Steps
  • Ferris Steps
  • Harlequin Steps
  • Lantern Terrace
  • Penny Steps
  • Prospect Close
  • Romany Steps
  • Waterfall
  • York Road

Woodgrange Drive Estate North - Patch 6

(Income Officer: Jackie Butler)

Table 2: WDE North
  • Kursaal Way
  • Carousel Steps
  • Coaster Steps
  • Fortune Steps
  • Marionette Steps
  • Mirror Steps
  • Outing Close
  • Pierrot Steps
  • Skelter Steps
  • Swingboat Terrace
  • Windmill Steps