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If you would like a document supplied in braille, audio-tape or a language other than English please contact the Housing Department
Here are some useful documents available for download:
Aids And Adaptations (PDF - 739KB)
Annual Report (PDF - 1,220KB)
ASB Strategy(PDF - 44KB)
Asbestos in your Home (84KB)
Charges to Leaseholders (PDF - 340KB)
Clean & Clear Allowance Leaflet (PDF - 54KB)
Completing Diaries Leaflet(PDF - 30KB)
Customer Feedback Policy 2008 (PDF - 200KB)
Debt Recovery Policy (PDF - 14KB)
Diary Sheet (PDF - 9KB)
Help With Debt Problems (PDF - 404KB)
Disability & Equality (PDF - 416KB)
Empty Home Standard (PDF - 297KB)
Estate Services (PDF - 24KB)
Estuary News (PDF)
Fire Safety in Flats (PDF - 2.54MB)
Getting Involved (PDF - 27KB)
Harassment Policy (PDF - 27KB)
Home Improvements (compensation) (PDF - 266KB)
Housing application form (PDF - 66KB)
Housing For Older People (PDF - 28KB)
Information For Witnesses (PDF - 26KB)
Letting Our Homes (PDF - 259KB)
Major Works (PDF - 187`KB)
Mediation Leaflet (PDF - 526 KB)
Mutual Exchanges (PDF - 26KB)
Paying Your Rent (PDF - 24KB)
Performance Plan 2006-2007 (PDF - 54KB)
Redecoration Works (PDF - 215KB)
Resident Involvement Statement(PDF - 51.8KB)
Selection & Allocation Policy (PDF - 50KB)
Service Statement (PDF - 500KB)
Starter Tenancies Explained (PDF - 28KB)
Takling Anti-Social Behaviour (PDF - 43KB)
Takling Harassment (PDF - 22KB)
Transfer Form (PDF - 35KB)
Links
Local authorities
Social services
Benefits agency
Citizens advice bureau
Crimestoppers
NHF
Housing Corporation
Useful Mutual Exchange Sites
CIRCLES Project
(A 'not for profit' education project supported by Estuary Housing which aims to be an enabler for local residents and families, through high quality community based activities and education.)
| Basildon District Council The Basildon Centre St Martin’s Square Basildon SS14 1DL Tel: 01268 533333 HB/Council tax Tel: 01268 294544 www.basildon.gov.uk |
Braintree District Council Causeway House Braintree CM7 9HB Tel: 01376 552525 Housing Benefit Tel: 01376 557853 www.braintree.gov.uk |
Brentwood Borough Council Council Offices Ingrave Road Brentwood CM15 8AY Tel: 01277 261111 www.brentwood-council.gov.uk |
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| Castle Point Borough Council Council Offices Kiln Road Benfleet SS7 1AY Tel: 01268 882200 HB/Council tax Tel: 01268 882202 www.castlepoint.gov.uk |
Chelmsford Borough Council Civic Centre Chelmsford CM1 2YJ Tel: 01245 606606 Housing Benefit Tel: 01245 606873/606879 www.chelmsfordbc.gov.uk |
Colchester Borough Council Town Hall Colchester CO1 1FP Tel: 01206 282000 Housing Benefit Tel: 01206 282300 www.colchester.gov.uk |
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| Epping Forest District Council Civic Offices High Street Epping CM16 4BZ Tel: 01992 564000 www.eppingforestdc.gov.uk |
Harlow District Council Town Hall Harlow CM20 1HJ Tel: 01279 446633 www.harlow.gov.uk |
Maldon District Council Princes Road Maldon CM9 5DL Tel: 01621 875877 Housing Benefit Tel: 01621 854477 www.maldon.gov.uk |
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| Rochford District Council Council Offices 7 South Street Rochford SS4 1BW Tel: 01702 546366 www.rochford.gov.uk |
Southend-on-Sea Borough Council Civic Centre Victoria Avenue Southend-on-Sea SS2 6ER Tel: 01702 215000 HB/Council tax Tel: 01702 215290 www.southend.gov.uk |
Tendring District Council Council Offices 88-90 Pier Avenue Clacton-on-Sea CO15 1NJ Tel: 01255 425501 Housing Benefit Tel: 01255 254157 www.tendringdc.gov.uk |
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| Thurrock Borough Council Civic Offices New Road Grays RM17 6LT Tel: 01375 652652 www.thurrock.gov.uk |
Uttlesford District Council Council Offices London Road Saffron Walden CB11 4ER Tel: 01799 510428 Housing Benefit Tel: 01799 510355 www.uttlesford.gov.uk |
St Edmundsbury Borough Council St Edmundsbury House Western Way Bury St Edmunds IP33 3YS Tel: 01284 763233 www.stedmundsbury.gov.uk |
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| London Borough of Barking and Dagenham Civic Centre Dagenham RM10 7BY Tel: 020 8227 2970 www.barking-dagenham.gov.uk |
London Borough of Havering Town Hall Romford RM1 3BB Tel: 01708 772222 www.havering.gov.uk |
London Borough of Redbridge 17-23 Clements Road Ilford IG1 1AG Tel: 020 8478 3020 HB/Council tax Tel: 020 8708 4506/4508 www.redbridge.gov.uk |
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| Essex Social Services County Hall Chelmsford CM1 1YS Tel: 0845 743 0430 Click here for website |
Southend on Sea Social Services |
Thurrock Social Services Civic Offices New Road Grays RM17 6SL Tel: 01375 390000 Click here for website |
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If you need help and advice on making a claim for benefit visit |
To make a new claim call |
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| Benefits Enquiry Line For People with Disabilities Tel: 0800 88 22 00 Textphone: 0800 24 33 55 |
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| Basildon CAB St Martins Square Basildon Tel: 0844 826 9687 Click here for website |
Braintree CAB |
Brentwood CAB 8-12 Crown Street Brentwood Tel: 0844 477 0808 Click here for website |
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| Castle Point CAB 168 Long Road Canvey Island Tel: 01268 511889 |
Chelmsford CAB 47 Broomfield Road Chelmsford Tel: 01245 257144/354720 |
Maldon CAB St Cedd’s House Princes Road Maldon Tel: 01621 841195 |
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| Rayleigh CAB Civic Suite Hockley Road Rayleigh Tel: 01268 770782 |
Rochford CAB Back Lane Southend on Sea Tel: 01702 545552 |
Southend CAB 1 Church Road Southend on Sea Tel: 01702 610610 |
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| Tendring CAB 18 Carnarvon Road Clacton on Sea Tel: 0870 751 0952 |
Thurrock CAB |
Uttlesford Area |
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| Saffron Walden CAB Barnards The Yard Saffron Walden Tel: 0844 477 5986 |
Thaxted CAB |
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| Wickford CAB Gibraltar Walk High Street Wickford Tel: 01268 732094 |
Witham CAB Collingwood Road Witham Tel: 0870 126 4065 |
If there is no CAB in your town, ring the nearest Office for further Information |
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Crimestoppers (Uniting against crime) – 0800 555 111
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Lion Court |
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Central England |
Housing Ombudsman Service
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81 Aldwych |
www.homeswapper.co.uk
www.council-exchange.org
www.colnehousing.co.uk