In Touch Thursday was completed for the fifth year on 22nd May 2014. The event’s focus was for staff to visit residents and have a conversation about their home.
Who did we visit?
62 staff visited 170 homes in Southend, Thurrock, Havering and Colchester. The majority of residents (93%) were satisfied with their home.
Would you like to know more about what residents thought of the repairs, gardening and cleaning?
To download the feedback leaflet click here or contact the Central Services Team on 01702 462246 or e-mail email@example.com. A member of the team will post a copy of the leaflet to your home.
If you sign up to MY ESTUARY online you will be able to do any of the following at a time to suit you.
Sign up before 31st December and be included in the prize draw to win £50 Love to Shop Vouchers.
With winter approaching, now is the perfect time to look at switching energy providers.
My Home Energy Switch is an energy supply service from the National Housing Federation to help tenants reduce their energy bills.
This service is completely free and impartial and on average customers save £92.49 on their energy bills.
The Annual Report for Tenants has been produced in partnership with tenants, it informs you of how we have performed over the last year which includes:
You can also view the Governance and Financial Viability Report which is a supplement to the Annual Report for Tenants. Printed copies of these reports are available upon request, please telephone 01702 462246.
Download Your Corporate Annual Report 2013/14
We welcome George Kieffer Estuary's New Chair of the Board who joined us on 1st September. George is experienced in Banking with a Commercial background in both private and public sector and is also
"Im delighted to be joining Estuary Housing and I am looking forward to contributing to the success of the Association"
At Estuary we have continued our sustained period of growth and during the year celebrated the completion of our 4,000th home.
Over the last seven years we have:
• Through our development and acquisition of over 800 homes been able to house 25% more families;
• Significantly grown our support and care business providing services to many of the most vulnerable in our communities:
• Increased our business turnover by 46%
Estuary Housing Association can help our tenants and residents obtain home contents insurance easily and at a price that is affordable. While many people often hope that nothing will happen to their belongings, sometimes things can go wrong unexpectedly.
With a special scheme called My Home arranged in conjunction with the National Housing Federation and Estuary Housing Association tenants and residents can protect their belongings and gain peace of mind knowing if the unexpected happens they have cover. Visit My Home Contents Insurance >>
For further energy advice, money saving tips and more click here >>