News from previous months

News from this month

  1. In Touch Thursday – What you told us10 November 2014

    In Touch Thursday – What you told us

    In Touch Thursday was completed for the fifth year on 22nd May 2014.  The event’s focus was for staff to visit residents and have a conversation about their home.
     
    Who did we visit?
     
    62 staff visited 170 homes in Southend, Thurrock, Havering and Colchester.  The majority of residents (93%) were satisfied with their home.
     
    Would you like to know more about what residents thought of the repairs, gardening and cleaning?
     
    To download the feedback leaflet click here or contact the Central Services Team on 01702 462246 or e-mail info@estuary.co.uk.  A member of the team will post a copy of the leaflet to your home.

    Read Full Article

  2. Sign up to MY ESTUARY07 November 2014

    Sign up to MY ESTUARY

    Register for My Estuary

    If you sign up to MY ESTUARY online you will be able to do any of the following at a time to suit you.

    • Check your rent account
    • Report a repair and receive an instant reference number
    • Report anti-social behaviour
    • Check on all current and past cases on your account
    • Amend your telephone numbers and email address

    Sign up before 31st December and be included in the prize draw to win £50 Love to Shop Vouchers.

    Click here to Register for My Estuary

    ** You must have an email address to be able to register. If you have not informed us of your email address, please do so by calling the Central Services Team on 01702 462246 **

     

    Read Full Article

  3. My Home Energy Switch10 October 2014

    My Home Energy Switch

    With winter approaching, now is the perfect time to look at switching energy providers.

    My Home Energy Switch is an energy supply service from the National Housing Federation to help tenants reduce their energy bills.

    This service is completely free and impartial and on average customers save £92.49 on their energy bills.

    Click here for more information >>

    Read Full Article

  4. Annual Report to Tenants 2013/2014 is now available10 September 2014

    Annual Report to Tenants 2013/2014 is now available

    The Annual Report for Tenants has been produced in partnership with tenants, it informs you of how we have performed over the last year which includes:

    • Home
    • Tenant Involvement
    • Tenancy
    • Neighbourhood and Community
    • Supported Housing & Care
    • Welfare Reform
    • Building New Homes
    • Value for Money
    • How We Spend Our Money
    • Value for Money

     

    You can also view the Governance and Financial Viability Report which is a supplement to the Annual Report for Tenants.  Printed copies of these reports are available upon request, please telephone 01702 462246.
    Download Your Corporate Annual Report 2013/14

    Download the Governance and Financial Viability Report

     

    Read Full Article

  5. Estuary Welcomes the New Chair of the Board02 September 2014

    Estuary Welcomes the New Chair of the Board

    We welcome George Kieffer Estuary's New Chair of the Board who joined us on 1st September. George is experienced in Banking with a Commercial background in both private and public sector and is also

    • Vice-Chair of South East Local Enterprise Partnership
    • Chair of Haven Gateway Partnership
    • Chair of Visit Essex

    "Im delighted to be joining Estuary Housing and I am looking forward to contributing to the success of the Association"
    George Kieffer

    Read Full Article

  6. Corporate Annual Report Now Available01 September 2014

    Corporate Annual Report Now Available

    At Estuary we have continued our sustained period of growth and during the year celebrated the completion of our 4,000th home.

    Over the last seven years we have:
    • Through our development and acquisition of over 800 homes been able to house 25% more families;

    • Significantly grown our support and care business providing services to many of the most vulnerable in our communities:

    • Increased our business turnover by 46%

    Click here to read more >>

    Read Full Article

  7. 18 February 2014

     

    My Home Contents Insurance

    Estuary Housing Association can help our tenants and residents obtain home contents insurance easily and at a price that is affordable. While many people often hope that nothing will happen to their belongings, sometimes things can go wrong unexpectedly.

    With a special scheme called My Home arranged in conjunction with the National Housing Federation and Estuary Housing Association tenants and residents can protect their belongings and gain peace of mind knowing if the unexpected happens they have cover. Visit My Home Contents Insurance >>

    For further energy advice, money saving tips and more click here >>

    Read Full Article

We would like to place cookies on your computer to make your experience of our website faster and more convenient. To find out more, please refer to our Privacy Policy.

Please choose a setting: