The England Illegal Money Lending Team (IMLT) is a project set up to prosecute loan sharks and help any victims. Working in partnership with local Trading Standards departments around the country, the IMLT works to rid communities of these illegal and unscrupulous lenders. The team has launched a quick, on-line quiz to warn the public about loan sharks. Everyone who takes part will be entered into a free prize draw to win £100 worth of shopping vouchers, with two runners up receiving goody-bags.
To take part in the quiz go to www.surveymonkey.com/s/IMLTchallenge. The closing date for entries is 30th September 2014.
For updates on the campaign visit www.facebook.com/stoploansharksproject of twitter: @loansharknews
The Annual Report for Tenants has been produced in partnership with tenants, it informs you of how we have performed over the last year which includes:
You can also view the Governance and Financial Viability Report which is a supplement to the Annual Report for Tenants. Printed copies of these reports are available upon request, please telephone 01702 462246.
Download Your Corporate Annual Report 2013/14
Gas Safety Week takes place from 15th - 21st September, and the theme for the week is ‘Gas Safe heroes’. Gas Safe will be showcasing the good work Gas Safe registered engineers do to keep the nation safe in their homes everyday and we have pledged our support.
We are extending the hours that you can report a repair to us
Our repairs call centre will now be open between the hours of 8.30 am and 5.30 pm
We welcome George Kieffer Estuary's New Chair of the Board who joined us on 1st September. George is experienced in Banking with a Commercial background in both private and public sector and is also
"Im delighted to be joining Estuary Housing and I am looking forward to contributing to the success of the Association"
At Estuary we have continued our sustained period of growth and during the year celebrated the completion of our 4,000th home.
Over the last seven years we have:
• Through our development and acquisition of over 800 homes been able to house 25% more families;
• Significantly grown our support and care business providing services to many of the most vulnerable in our communities:
• Increased our business turnover by 46%
You can view the VFM Self Assessment 2013-14 and Governance & Viability Supplement to the Annual Report which is a supplement to the Annual Report.
Click below for the listing of all expenditure over £500 incurred on projects supported under the 2011-2014 Affordable Housing Programme up to June 2014. Expenditure on development over £500.pdf (0.013MB)
As from the 6th April 2016 you must have your dog microchipped. Visit one of the Dogs Trust Free Microchipping events on 5th or 27th September.
Click here to read your Estuary News Summer Edition.
The new repairs and planned maintenance contract worth with Lovell went live on 1st July. Lovell will now take responsibility for all responsive repairs and planned investment across our homes, with the exception of the Woodgrange Drive Estate in Southend-on-Sea. Click here to read more >>
The new contract will put the customer at the heart of service delivery and has a number of key features which are designed to provide a better customer experience which includes: hour appointment slots for customers
Estuary Housing Association can help our tenants and residents obtain home contents insurance easily and at a price that is affordable. While many people often hope that nothing will happen to their belongings, sometimes things can go wrong unexpectedly.
With a special scheme called My Home arranged in conjunction with the National Housing Federation and Estuary Housing Association tenants and residents can protect their belongings and gain peace of mind knowing if the unexpected happens they have cover. Visit My Home Contents Insurance >>
For further energy advice, money saving tips and more click here >>