News from previous months

News from this month

  1. Win £100 by entering loan shark quiz18 September 2014

    Win £100 by entering loan shark quiz

    The England Illegal Money Lending Team (IMLT) is a project set up to prosecute loan sharks and help any victims.  Working in partnership with local Trading Standards departments around the country, the IMLT works to rid communities of these illegal and unscrupulous lenders.  The team has launched a quick, on-line quiz to warn the public about loan sharks.  Everyone who takes part will be entered into a free prize draw to win £100 worth of shopping vouchers, with two runners up receiving goody-bags.

    To take part in the quiz go to www.surveymonkey.com/s/IMLTchallenge. The closing date for entries is 30th September 2014.

    For updates on the campaign visit www.facebook.com/stoploansharksproject of twitter: @loansharknews

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  2. Annual Report to Tenants 2013/2014 is now available10 September 2014

    Annual Report to Tenants 2013/2014 is now available

    The Annual Report for Tenants has been produced in partnership with tenants, it informs you of how we have performed over the last year which includes:

    • Home
    • Tenant Involvement
    • Tenancy
    • Neighbourhood and Community
    • Supported Housing & Care
    • Welfare Reform
    • Building New Homes
    • Value for Money
    • How We Spend Our Money
    • Value for Money

     

    You can also view the Governance and Financial Viability Report which is a supplement to the Annual Report for Tenants.  Printed copies of these reports are available upon request, please telephone 01702 462246.
    Download Your Corporate Annual Report 2013/14

    Download the Governance and Financial Viability Report

     

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  3. Gas Safety Week - Keeping our nation safe05 September 2014

    Gas Safety Week - Keeping our nation safe

    Gas Safety Week takes place from 15th - 21st September, and the theme for the week is ‘Gas Safe heroes’. Gas Safe will be showcasing the good work Gas Safe registered engineers do to keep the nation safe in their homes everyday and we have pledged our support.

    Click here for more information >>

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  4. Repairs Call Centre02 September 2014

    Repairs Call Centre

    We are extending the hours that you can report a repair to us

    Our repairs call centre will now be open between the hours of 8.30 am and 5.30 pm

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  5. Estuary Welcomes the New Chair of the Board02 September 2014

    Estuary Welcomes the New Chair of the Board

    We welcome George Kieffer Estuary's New Chair of the Board who joined us on 1st September. George is experienced in Banking with a Commercial background in both private and public sector and is also

    • Vice-Chair of South East Local Enterprise Partnership
    • Chair of Haven Gateway Partnership
    • Chair of Visit Essex

    "Im delighted to be joining Estuary Housing and I am looking forward to contributing to the success of the Association"
    George Kieffer

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  6. Corporate Annual Report Now Available01 September 2014

    Corporate Annual Report Now Available

    At Estuary we have continued our sustained period of growth and during the year celebrated the completion of our 4,000th home.

    Over the last seven years we have:
    • Through our development and acquisition of over 800 homes been able to house 25% more families;

    • Significantly grown our support and care business providing services to many of the most vulnerable in our communities:

    • Increased our business turnover by 46%

    Click here to read more >>

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  7. VFM Self Assessment 2013-14 and Governance & Viability20 August 2014

    VFM Self Assessment 2013-14 and Governance & Viability

     

    You can view the VFM Self Assessment 2013-14 and Governance & Viability Supplement to the Annual Report which is a supplement to the Annual Report. 

    Click below for the listing of all expenditure over £500 incurred on projects supported under the 2011-2014 Affordable Housing Programme up to June 2014. Expenditure on development over £500.pdf (0.013MB) Adobe Acrobat File

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  8. Free Microchipping from Dogs Trust14 August 2014

    Free Microchipping from Dogs Trust

    The Law is Changing!

    As from the 6th April 2016 you must have your dog microchipped. Visit one of the Dogs Trust Free Microchipping events on 5th or 27th September.

    Click here for more details >>

     

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  9. Estuary News Summer Edition 201410 July 2014

    Estuary News Summer Edition 2014

    Click here to read your Estuary News Summer Edition.

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  10. New Repairs and Planned Maintenance Contract - Lovell Repairs and Maintenance01 July 2014

    New Repairs and Planned Maintenance Contract - Lovell Repairs and Maintenance

    The new repairs and planned maintenance contract worth  with Lovell went live on 1st July.  Lovell will now take responsibility for all responsive repairs and planned investment across our homes, with the exception of the Woodgrange Drive Estate in Southend-on-Sea. Click here to read more >>

    The new contract will put the customer at the heart of service delivery and has a number of key features which are designed to provide a better customer experience which includes: hour appointment slots for customers

    • Saturday morning appointments for customers who are working or in market rented
    • 2 hour appointment slots for customers
    • Extra options available to customers at an additional charge, for example pan drawers or spotlights in kitchens
    • Improved planned specification for kitchens and bathrooms as a result of consultation with customers.
    • System integration and appointment slot for customers on first call to the repairs line
    • Contractor staff based in EHA office for improved communication and productivity
    • Dual branded uniform and livery
    • Community investment to include DIY course, work experience (paid & unpaid) and apprentices.

    Read Full Article

  11. 18 February 2014

     

    My Home Contents Insurance

    Estuary Housing Association can help our tenants and residents obtain home contents insurance easily and at a price that is affordable. While many people often hope that nothing will happen to their belongings, sometimes things can go wrong unexpectedly.

    With a special scheme called My Home arranged in conjunction with the National Housing Federation and Estuary Housing Association tenants and residents can protect their belongings and gain peace of mind knowing if the unexpected happens they have cover. Visit My Home Contents Insurance >>

    For further energy advice, money saving tips and more click here >>

    Read Full Article

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