Staff working at Estuary recently attended the Odeon Cinema in Southend-on-Sea to watch a short film and hear more from Paul Durkin, Chief Executive about the Association’s new core values. This innovative launch is the start of a new chapter for us, we have had a very successful past few years, achieving considerable growth.
Previously, our values formed quite a lengthy list, but the new revised values of Excellence, Care and Innovation, are much more memorable and will have a greater influence on the way the organisation operates. Our ‘old’ values are still relevant and worthy, but the Board and Executive Team believe that our three new values condense these into something stronger and that they will exert a higher impact on our behaviours and services.
“There is no doubt in my mind that by truly "living" these values we will be able to deliver excellent services that represent good value for money for our residents and this is a fundamental aim for Estuary. This is the next, very big step in further developing the customer focus culture of Estuary so that we can be a GREAT organisation.” Paul Durkin, Chief Executive.
Last updated: 21 February 2014