Welcome to Estuary Housing Association

We are a not for profit organisation, providing affordable housing and services to our residents.

We currently own and manage over 4000 properties throughout the South East and believe it is important to build communities, not just homes.

Our vision is to provide quality services and to make a positive difference in our communities.




Would you like to work for Estuary?

We value staff and believe it is important to provide them with excellent development and training opportunities.

Learn about the benefits of working for us and view our current job vacancies.  If there are no vacancies please visit our site again soon.

Board member applicants Click here for further information.

Excellent home ownership opportunities


We offer quality, new build homes for sale.

View the properties we currently have for sale, including part buy/part rent schemes.

We are your Federation - come and join us, help to make things happen.

The Federation of Estuary Residents  (FER) was founded in 1999 and is made up of Estuary residents who are keen to work on your behalf.

They give advice and support and liaise with Estuary on matters that may concern you.

Excellent venue hire at competitive rates

We offer a large training suite in central Southend which can be hired out for training and meetings.  Our staff really do focus on being thorough and ensuring a great service for our clients at quality prices. 

Click here for more details.

We also have two halls for hire, click here for more details. 

News and Events

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Office Telephone Lines

21 September 2014

Due to the recent adverse weather conditions our main office telephone lines – including  the tenant line and Family Centre numbers  - are currently unavailable. 

Repairs line calls are being taken by our out of hours service. 

We are working to resolve this issue and apologise for any inconvenience this may cause.

You can still email us on info@estuary.co.uk and log repairs and see your rent balance by logging into My Estuary.

Thumbnail for Win £100 by entering loan shark quiz

The England Illegal Money Lending Team (IMLT) is a project set up to prosecute loan sharks and help any victims.  Working in partnership with local Trading Standards departments around the country, the IMLT works to rid communities of these illegal and unscrupulous lenders.  The team has launched a quick, on-line quiz to warn the public about loan sharks.  Everyone who takes part will be entered into a free prize draw to win £100 worth of shopping vouchers, with two runners up receiving goody-bags.

To take part in the quiz go to www.surveymonkey.com/s/IMLTchallenge. The closing date for entries is 30th September 2014.

For updates on the campaign visit www.facebook.com/stoploansharksproject of twitter: @loansharknews

Thumbnail for Annual Report to Tenants 2013/2014 is now available

The Annual Report for Tenants has been produced in partnership with tenants, it informs you of how we have performed over the last year which includes:

  • Home
  • Tenant Involvement
  • Tenancy
  • Neighbourhood and Community
  • Supported Housing & Care
  • Welfare Reform
  • Building New Homes
  • Value for Money
  • How We Spend Our Money
  • Value for Money


You can also view the Governance and Financial Viability Report which is a supplement to the Annual Report for Tenants.  Printed copies of these reports are available upon request, please telephone 01702 462246.
Download Your Corporate Annual Report 2013/14

Download the Governance and Financial Viability Report


Thumbnail for Gas Safety Week - Keeping our nation safe

Gas Safety Week takes place from 15th - 21st September, and the theme for the week is ‘Gas Safe heroes’. Gas Safe will be showcasing the good work Gas Safe registered engineers do to keep the nation safe in their homes everyday and we have pledged our support.

Click here for more information >>

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Repairs Call Centre

02 September 2014

We are extending the hours that you can report a repair to us

Our repairs call centre will now be open between the hours of 8.30 am and 5.30 pm

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